DEFINITIONS

Metro Zona Hospitality LLC is "the Company" or "We" or "Us"; "the Client" or "You" or "Your" means the legal person or persona to whom the Company is obliged to provide the Services; "the Services" means the provision of booking facilities, passes, corporate hospitality, event information and any other services and "the Price" means the cost for the Services, exclusive of all (if any) local tax.

CONTRACT

We agree to contract with you only on the Conditions contained herein. The Conditions take precedence over any terms or conditions subsequently issued by you, including any terms on a purchase order or similar document. All Contracts and transactions relating to the provision of the Services by the Company, whether verbal or in writing, are subject to these Conditions which are deemed to be incorporated by reference into any contract between the Company and the Client. You must pay the non-refundable deposit amount requested. If we accept your order, we will issue an invoice for the amount to be paid. The issue of the invoice and your receipt of it constitutes the contract.

PAYMENT

The price shall be paid as follows:

Bookings made on OTAs (Airbnb, Booking.com, Expedia, VRBO) shall conform to the agreed cancellation policy at the time of reservation.

Bookings made on OTAs (Airbnb, Booking.com, Expedia, VRBO) shall conform to the agreed cancellation policy at the time of reservation.

AMENDMENTS/CANCELLATIONS

Cancellation or alterations of bookings will be accepted at the sole discretion of the Company. In the event of the client wishing to alter or cancel the booking, any such alteration or cancellation must be confirmed in writing to the Company. On receipt of such cancellation or alteration instruction, the following scale of cancellation and alteration charges will be applied and due and payable to the Company (whether already paid or not).

CLIENTS DUTIES

Behavior :

Bookings made The Company reserves the right to refuse entry or to provide the Services to any Client or any Client's guest on the day of the Event if the client or guest behaves in any manner which is in the opinion of the Company likely to cause offense or injury to any other party. Notwithstanding the foregoing, the Client shall be liable with regard to any loss, damage, cost, expense, or injury incurred or suffered by the Company which relates to or arises out of the acts or omissions of the Client or the Client's guests and the Client shall indemnify the Company accordingly. This obligation shall be without limit of time.on OTAs (Airbnb, Booking.com, Expedia, VRBO) shall conform to the agreed cancellation policy at the time of reservation.

The guest agrees to abide by house rules as stated and signed during the check-in process.

If a guest agreement is terminated and the guest is evicted due to a violation of the terms and conditions (drug use, excessive noise, etc), the guest shall not be entitled to any refund.

LIABILITY

In all arrangements involving third parties, the Company acts only as agent of the Client and no liability of any kind whatsoever shall be attached to the Company in connection with or arising from such arrangement with a third party.

The Company will not be responsible for loss, damage, or injury to any Client or third party or their property, howsoever caused.

Company liability will under no circumstances exceed the price paid for the reservation.

Company shall be held harmless for any loss or damage of guest personal property during the stay including but not limited to theft, vehicle damage or towing, injury, or loss of life.

LAW

These Conditions shall be governed by and construed in accordance with the laws of Maricopa County, Arizona.